Our friendly and experienced team are here to answer any questions you may have.
Email us: You can email us anytime about anything and we will do our best to reply to your enquiries as soon as we can. Please us allow 24 hours to respond.
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Returns and exchanges: Hotmilk has a generous returns policy. To learn more or to open a return request please visit our dedicated Returns & Exchanges page.
Do you have a question about sizing? If it is a sizing enquiry, we can definitely help. Tell us what stage of pregnancy or nursing you are at, your pre-pregnancy size and some thoughts around how you feel your body has changed and we’ll help with the rest.
HM Collectives Fitting Quiz will help you find the right size. Our fitting Video is another great way to make sure you have the correct fit. Still unsure? Please email your measurements and details of how many months pregnant/feeding, we will be happy to help.
Free shipping applies to all orders throughout the UK on orders over the value of £40!
All discount codes are valid for full price items only. From time to time we have fabulous sales or promotions, the use of further discount codes are exempt. Your discount code will work again once the sale is over.
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Allow 48hours for delivery. You can check the order status by logging into your Account
There are no duties on deliveries within the UK. Outside of the UK, customs duties and charges may vary, HM Collective is not responsible for any charges the recipient may incur.
All bras and sleepwear are returnable* for store credit or exchange within 90 days to ensure you get the right fit. Refunds are within 14 days. *Please see our dedicated Returns and Exchanges page for full details
We offer free return shipping within the UK. Outside of UK return shipping is not refundable, however you will not be charged shipping for the exchange items to be sent to you.
We aim to process your exchange and store credits within 48hrs of receiving it at our collections warehouse. You will be contacted by email to let you know this has happened. Your store credit will be emailed or exchanged items will be sent out on the next available courier. Refunds will be processed once they have been forwarded back to us, allow 7-10 days. Peak holiday times may experience a slightly delay in processing times.
We have a generous 3 month policy for finding any faults, after this time frame it's considered fair wear and tear. Please email details and photos within 3 months to support@hmcollective.com
HM Collective gift vouchers and store credits normally expiry one year from date of purchase/issue.
If you have technical issues or find any errors on our website please contact support@hmcollective.com with details of the error and we can fix it.
My Necessity is a luxurious multi-fit seamless bra with removable foam cups and a side sling support. The perfect style for your hospital bag, for sleeping in and light exercise.
This is a soft support style with no seams for the ultimate in comfort, and a flexible fit that will expand 2-3 cup sizes to offer total comfort and flexibility for your changing size throughout your pregnancy and for postpartum changes.
FEATURES - easy dual cup fitting - side sling feeding support - wirefree cup support - removable cups - one-handed opening nursing clips - 6 hook and eye fastenings for extending band size - black colour - outer & lining 92% polyamide 8% elastane - S/32, M/34, L/36, XL/38, XXL/40 - multi-fit A-E cup
