If you haven't managed to get the right size, don't panic, we're here to help! You have 30 days to notify us that you need a new size and we can arrange an exchange or store credit. Refunds are within 14 days. Simply fill out the returns form below. For Faults or errors, please see details at the bottom of this page.
Hotmilk Offers:
- Easy Exchanges within 30 days - Store credit within 30 days - Refunds within 14 days only + £4 warehouse admin
Top Tip: Take our fit quiz or email us to work out what size you need!
* excludes clearance items
To make an exchange, follow these 2 simple steps...
STEP 1: Fill out the returns form below STEP 2: Return to this address with your returns number
HM Collective - Returns c/o Hallmark Consumer Services PO Box 18 MELTON MOWBRAY Leicestershire, LE13 1FF UK
Due to hygiene reasons swimwear, knickers and breast pads are unable to be returned or exchanged. However Free gift with purchase must be returned if requesting a refund (this includes free knickers or breastpads)
Sale/Clearance items are not refundable, valid for exchange / store credit only.
Garments must be in the original condition with swing tags attached and unworn.
however Free gift with purchase must be returned if requesting a refund (this includes free knickers or breastpads)
*In the unlikely event a garment is faulty, we have a generous 3 month policy for finding any faults, after that timeframe, it's considered wear and tear. Please email details and photos within 3 months to support@hmcollective.com.
For an exchange* please remember to let us know the product style and size you would like to receive in the box called Customer Notes. *Please note your requested exchange size can not be held for you and may sell out before your return reaches us.
Warrior Balconette Black - The classic Balconette made edgy with daring cross-my-heart neckline strap, sexy low cut contour cups. T-back with feature Rose Gold hard wear this sexy strap side sling is made to be seen.
FEATURES
Perfect support for both pregnancy and breastfeeding.
Flexi underwire bra for maximum comfort and support.
T-back style
Rose Gold hardware
Contour cup for a smooth line
Side Sling for great skin to skin contact
Easy one handed drop down cups for breastfeeding
6 hook and eye extension for ribcage expansion
For the majority of people wearing a flexi-wire while pregnant and nursing is safe. We simply say that you should not wear a wire when 'you' feel like your breasts are changing in size throughout the day, not for the first couple of weeks after giving birth, and not if you are highly sensitive to issues like mastitis.
